What do you need help with?
Get it heating
Everyday baking and roasting uses the Conventional (top and bottom heat) function.
- Turn the function dial (or select on the display) to the Conventional symbol — two plain horizontal bars, one above the other.
- Turn the setting dial to the temperature your recipe calls for — most everyday cooking sits around 180–220°C.
- Give it 10–15 minutes to preheat. An indicator light usually turns off, or the display stops showing rising dashes, once it’s up to temperature.
- Slide your dish onto the middle shelf once it’s ready.
- Nothing happening at all? Try pressing OK right after you set the temperature — on this oven a setting can look chosen without actually being confirmed.
Heating up correctly now?
All set
Glad that sorted it. Happy cooking.
Grill
The grill only heats the top element, so it browns and crisps rather than cooking all the way through.
- Turn the function dial to the Grill symbol — a zigzag line along the top of the box icon.
- Leave the temperature high (around 200–220°C) — most grill functions run at a near-fixed heat.
- Put food on the upper shelf, close enough to brown but not touching the element.
- Grilling is fast — check after just a few minutes rather than leaving it unattended.
Grilling now?
Nicely browned
Glad that sorted it — keep an eye on it, grills work fast.
Pizza & bread programs
These are built-in presets — the oven manages the exact heat balance itself, you just pick the program and shelf position.
- For pizza, turn the function dial to the Pizza symbol (a small pizza-slice icon) — it blends bottom heat with the fan for a crisp base.
- For bread, turn to the Bread symbol instead — it’s tuned for the gentler, more even heat a loaf needs.
- Place your dish on the shelf position the display or dial suggests, and let the program run — there’s usually nothing else to set.
Program running as expected?
On its way
Glad that sorted it. Enjoy.
Set the clock or a timer
The exact buttons vary a little by control panel, but the pattern’s the same.
- Turn the function dial to CLOCK, or find “clock” on the display menu.
- Use the setting dial (or the +/– buttons on newer displays) to set the hours, then the minutes.
- Press OK to confirm it — often a check‑mark, or pressing the dial itself — to lock it in.
- For a cook timer, look for a small bell or timer symbol in the same menu, set the minutes the same way, and press OK again to confirm — the oven will beep when time’s up.
Set correctly now?
Right on time
Glad that sorted it.
Door won’t open
- Look for a small lock or key icon on the control panel.
- Press and hold that icon (or button beside it) for a few seconds, until the padlock symbol disappears from the display.
- If you can’t find the right button, there’s no harm leaving it locked — just message your host rather than forcing the door.
Unlocked now?
Open again
Glad that sorted it.
Error code on the display
- Note down exactly what the display shows — a mix of letters and numbers, e.g. “F1E1” or “E7”.
- Turn the oven off, then off at the wall switch or breaker if it has one, and wait about a minute before trying again — this clears most temporary faults.
- If the same code comes straight back, it’s not something to keep troubleshooting yourself — these codes point to an internal fault a quick fix won’t solve.
Cleared after the reset?
Cleared
Good to know for next time — worth mentioning to your host anyway.
Won’t turn on at all
Let’s rule out the simple stuff before assuming the oven itself is broken.
- Check the display and any indicator lights are completely dark, not just showing an error code.
- Look for a dedicated switch on the wall near the oven, or a tripped switch on the home’s electrical panel — built-in ovens are often on their own circuit.
- Don’t open the appliance or check the wiring yourself — if flipping the switch doesn’t help, this needs your host.
Powered up now?
Powered back up
Glad that sorted it.
Something else
Type what’s going on in your own words and we’ll point you to the right fix.